Candace & Basil creates handmade furniture for homes that need comfort, durability, and a better fit than showroom pieces usually offer. From custom sofas to upholstered bed frames and dining sets, every project is planned around your room size, layout, and how you actually live.
We focus on a small range of categories so the details stay tight. That usually leads to better decisions and fewer expensive compromises later.
Designed for comfort, traffic flow, and daily sitting habits. Good for clients who cannot find the right depth, arm profile, or upholstery performance in standard retail lines.
Built for bedrooms that need softness, cleaner proportions, or a more finished headboard solution than flat-pack alternatives.
Built around seat count, circulation space, and how often the table needs to switch between everyday meals and full hosting mode.
Chairs are where comfort gets tested quickly. We help balance seat feel, visual weight, and table compatibility so the set works as one thing, not as a patchwork.
The goal is to make custom feel manageable. You should know what happens next at every stage.
Send room details, rough dimensions, photos, and what is not working with your current setup. If you are unsure, we can tell you what to measure first.
We talk through the intended use, material preferences, timing, and whether a custom build is the sensible route for your case. Sometimes the honest answer is “simpler is enough.”
You receive a clearer recommendation on size, form, and likely scope. This is where budget alignment and practical constraints are handled before work moves ahead.
Once approved, the piece moves into production. We confirm access considerations, final contact details, and what to expect at delivery or installation.
Candace & Basil serves clients who want better furniture decisions, not just more options. The studio’s approach is grounded in practical living: how a sofa feels after an hour, whether chair spacing actually works when guests are over, and whether a bed frame makes the room calmer or more crowded.
Toronto homes are varied. Some projects involve older houses with character and odd dimensions. Others are downtown condo layouts where access, turning radius, and visual bulk matter more than people expect. That local reality shapes the recommendations.
We are likely a strong fit if you value durable materials, proportion, and guidance. We are probably not the right fit if your main goal is the fastest bargain furniture available, or if you need a huge catalogue with instant fulfillment.
These reviews highlight fit, usability, and clarity—not vague praise.
“We had tried three store-bought sofas and each one either blocked the radiator or made the room feel pinched. Candace & Basil asked for exact measurements and suggested a slightly different depth than I originally wanted. They were right. It sits beautifully and finally feels like the room makes sense.”
“The table size guidance was honestly the best part. We thought we needed something bigger, but they pointed out the walkway issue and helped us choose chairs that tuck properly. It looks warm, not crowded, and we use it every day.”
“I wanted a soft headboard without the giant hotel-bed look. The communication was calm, detailed, and practical. They were also upfront about what would and wouldn’t materially change the room. I appreciated that.”
Good furniture is a considered purchase. These answers are here to help you decide if the process suits you.
Custom usually makes the most sense when room dimensions are awkward, comfort needs are specific, or you have already been disappointed by standard sizes. If a readily available piece would solve the problem cleanly, we will say so.
No. Rough dimensions and room photos are enough to start. We can tell you which measurements matter most before the quote stage.
Yes, and that is often where custom helps most. Elevator access, entry width, visual scale, and multi-use rooms all affect the final recommendation.
No. Handmade work takes planning and production time. If you need next-week delivery for a full room, we may not be the right fit. We prefer setting realistic expectations early.
Absolutely. Many clients begin with a sofa or dining table, then return once they have lived with the first piece and understand what they want next.
You receive a follow-up to clarify the project, discuss scope, and outline the next practical step. Typical response time is within 1-2 business days.
Typical response time is 1-2 business days. Sharing dimensions, room photos, and whether this is a condo, house, or renovation project helps us guide you faster.
Candace & Basil
75 Ontario St, Toronto, Ontario, Canada
+1 800-468-9067
[email protected]
After inquiry: we review fit, ask any missing questions, and recommend the best next step. That may be a quote, a scope discussion, or a note that a simpler off-the-shelf option would suit you better.
Candace & Basil, located at 75 Ontario St, Toronto, Ontario, Canada, is committed to handling personal information in a careful and transparent way. This Privacy Policy explains what information may be collected when you browse this website, call the business, submit the contact form, or communicate about a furniture project. It also explains how that information may be used, how long it may be retained, what rights you may have, and how to contact the business with privacy questions.
Information collected may include your name, email address, phone number, project topic, room details, approximate measurements, delivery location, scheduling preferences, and any additional information you choose to include in your message. If you contact the business by phone, email, or through the contact form, your communication may also create administrative records needed to respond to you, prepare a quote, or confirm service details. In some cases, project-related images, dimensions, or style references that you voluntarily send may also be retained as part of your inquiry history.
This information is used to respond to inquiries, evaluate whether a project is a good fit, provide estimates or scope guidance, coordinate consultations, plan delivery or installation details, maintain reasonable service records, and improve communication quality. Candace & Basil may also use this information to clarify measurements, discuss materials, suggest suitable service options, and document decisions relevant to a custom order. Information is not collected for the purpose of selling personal data to third parties.
Personal information may be shared only when reasonably necessary for business operations, such as with trusted service providers involved in email handling, website hosting, payment administration if applicable, scheduling support, or delivery coordination. Information may also be disclosed when required by law, regulation, court order, or to protect the rights, property, or safety of the business, its clients, or the public. Only the information reasonably required for the relevant purpose should be shared.
Inquiry and contact form submissions are not kept indefinitely. Contact form data should not be retained for more than 24 months unless a longer retention period is necessary to complete an active order, maintain required business records, resolve a dispute, or comply with legal obligations. If your inquiry does not move forward, the business may delete or anonymize the information once it is no longer reasonably needed. Existing clients may have certain records retained for longer where required for accounting, warranty, legal, or order-history purposes.
This website may use standard technical tools such as server logs, basic analytics, or similar operational records to understand website function, maintain security, and identify misuse. These records can include browser type, IP address, device information, referral data, and timestamps. If cookies or similar technologies are used, they are intended to support site operation, traffic understanding, and user experience rather than intrusive profiling. You can often manage cookie behavior through your browser settings, though disabling some technical functions may affect site performance.
Candace & Basil takes reasonable steps to protect personal information against unauthorized access, disclosure, misuse, or loss. That said, no method of internet transmission or digital storage is completely secure. Clients should avoid sending highly sensitive information through ordinary web forms unless specifically requested and appropriate safeguards are in place. If you believe your information has been handled improperly, you should contact the business promptly.
If you are located in the European Union or the business otherwise handles your information in a way that triggers applicable European privacy laws, you may have rights associated with the General Data Protection Regulation, including the right to request access to your personal data, correction of inaccurate data, deletion in certain circumstances, restriction of processing, objection to certain uses, and data portability where legally applicable. Individuals in Canada or other jurisdictions may also have similar rights under local law. To exercise a privacy-related request, contact the business using the details below. Verification may be required before a request is fulfilled.
This website and business communications are not directed toward knowingly collecting personal information from children without appropriate legal basis or consent. If the business becomes aware that information from a child has been submitted inappropriately, reasonable steps may be taken to delete that information.
Privacy practices may change from time to time to reflect updates in business operations, legal requirements, website tools, or service delivery methods. Any updated version should be posted on this page with revised wording as needed. Continued use of the site after changes are posted may indicate acceptance of the updated policy to the extent permitted by law.
For privacy questions, access requests, correction requests, or concerns about how personal information is handled, contact Candace & Basil at 75 Ontario St, Toronto, Ontario, Canada, by phone at +1 800-468-9067, or by email at [email protected].
These Terms of Use govern your use of this website and your initial interactions with Candace & Basil. By using the website, contacting the business, or submitting an inquiry, you agree to act lawfully and provide information that is accurate to the best of your knowledge. Website content is offered for general informational purposes and does not automatically create a binding contract, production slot, or guaranteed project acceptance.
Service descriptions on this website are intended to provide a realistic overview of available categories such as custom sofas, upholstered bed frames, dining tables, and dining chairs. Final scope, specifications, timelines, pricing, delivery arrangements, materials, and availability are subject to direct confirmation. Estimates, concept discussions, or planning conversations may change once measurements, access conditions, material choices, and project requirements are fully reviewed.
Candace & Basil may decline, postpone, or modify a project if the requested scope is impractical, unsafe, outside business capacity, inconsistent with quality standards, or based on incomplete information. Clients are responsible for reviewing dimensions, site access, and other relevant conditions carefully. Delays caused by missing information, change requests, site readiness issues, or third-party constraints may affect delivery timing.
All website text, branding, original design elements, and related content remain the intellectual property of their respective owner unless otherwise stated. You may view and use the website for personal, non-commercial evaluation of services, but you may not reproduce, scrape, republish, or misuse the content in a way that infringes rights or disrupts operations.
To the maximum extent permitted by applicable law, Candace & Basil is not liable for indirect, incidental, special, or consequential losses arising from website use, reliance on general content, interruption, technical issues, or decisions made before direct project confirmation. Nothing on this site replaces individualized advice, a final written agreement, or a confirmed specification sheet.
These terms are governed by the laws applicable in Ontario, Canada, unless mandatory law requires otherwise. If you have questions about these terms or wish to discuss a potential project, contact Candace & Basil at 75 Ontario St, Toronto, Ontario, Canada, by phone at +1 800-468-9067, or by email at [email protected].